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Frequently Asked Questions

Why are the rear wheels so much larger than standard transport chairs?

Standard transport chairs typically use 8-inch wheels all around. The 12-inch rear wheels on this model provide better leverage and a smoother roll over bumps, "absorb" more vibration, and make it much easier for a caregiver to push the chair over outdoor surfaces like grass or thick carpet.

Does the "Steel" frame make it too heavy to lift?

At approximately 28 lbs, it is about 5-8 lbs heavier than a premium aluminum model. However, many users prefer the "solid" feel of steel. It is still considered a lightweight mobility aid and is designed to be lifted into a vehicle by most caregivers.

Can this be used as a regular wheelchair where I move myself?

No. Transport chairs have smaller wheels in the back compared to standard wheelchairs (which have 24-inch wheels). This chair is specifically designed to be pushed by a companion or caregiver and cannot be self-propelled by the user.

How do the hand brakes work for the caregiver?

Unlike standard wheelchairs where the locks are only on the wheels, this model has bicycle-style hand brakes on the handles. The caregiver can squeeze them to slow down on hills or pull them down to "click" and lock the wheels permanently for a safe transfer.

Will this chair fit through a standard doorway?

Yes. With an overall width of approximately 25.5 inches, it is designed to fit through standard residential doorways, which are typically 30 to 32 inches wide.

Are the footrests included and are they adjustable?

Yes, it comes standard with swing-away footrests. These can be easily removed for storage or swung to the side to allow the user to stand up safely. The footplate height can also be adjusted (typically between 5" to 9" from the floor) to fit the user's leg length.

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